Schools and colleges are usually supported by phone, Fax, Email and by the following means:
- Questions regarding the use of the software are answered on training, by phone and by return email.
- Problems with data are also resolved. The school may send its data files with email or in person, so that specific problems can be addressed by BBA software.
- Errors or hardware related problems are resolved by a SchoolWrite-diagnostic which the school is asked to send. The diagnostic gives details of the user’s hard disk and operating system environment – enough for us to recommend a course of action.
- Additional programs are tailored to your exact needs.
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